IT, Systems, Devices and Software Awarness Self Test

To help clients gauge their capability to support any technology platform like Arride's software, systems and processes, Arride has designed the following questionare. The level of awareness required is that of a sophisticated computer user (and not that of a computer expert, programmer or IT Professional).

Objectives of this questionare:

1. Help you estimate your Own IT, Systems, Devices and Software Awarness (if you intend to support the technology on your own).
2. Help you estimate your Staff's IT, Systems, Devices and Software Awarness. Use this questionare to hire staff if you do not currently have staff.

This test will help you estimate whether your (or your staff's) current state of knowledge in these areas is sufficent to deploy and support any software, including Arride's software. If you are not able to answer more than 90% of the following questionnaire (without a Google search) you WILL need to hire appropriate IT aware staff. Please note that Arride cannot help clients become sophisticated computer users - for that a computer course is appropriate.

The IT staff you will need to hire will be those who have completed a certificate course in hardware and software, a diploma in computer applications, a diploma in computer science, ITI degrees in computers, NIIT basic computer education, hardware/software/networking/systems diploma from any well known institute like Jetking institute etc. Note that Computer Engineers, IT Professionals or Computer Experts are NOT required to be hired, nor are they required to answer the following questionnaire.

1) Questionnaire regarding Windows based Computers and Software:

1. What is hapenning when a computer 'boots'?


2. How does malware (viruses, trojans, ransomeware etc) get loaded onto a computer? Is it true that installing anti-virus/anti-malware software keeps a computer safe from malware? If yes why and if not why? Are all anti-virus/anti-malware software equal? If yes why and if not why?


3. What are the different files which typically constitute any computer software that you install from a CD or download and install from internet?


4. How to cut sections of any video file format like wmv, mp4, avi etc? How to split or join two video files of the same type?


5. What happens when a software 'runs' on a computer? Does computer software have to be installed to able to run?


6. Why does a file get corrupted while copying, download etc? How will you diagnose whether a file is corrupted?


7. Which are the remote access software in Windows and Android. How will you login and control a PC or Android phone using any 3 remote access software.


8. What are the different formats that information is stored in a computer, a pen drive or a micro sd card? What happens when you format any media?


9. What is a proxy?


10. What is an anti-virus exception list? Why do anti-virus software have exception lists? Why is it NOT guaranteed that adding a software to an anti-virus exception list will make the anti-virus ignore the file?


11. Is every computer capable of opening or playing every file or video you transfer to it? What will you do if a file or video does not open or play?


12. What are different file archieve/compression formats like zip, tar etc? What are the 3-4 different methods of extracting files from a compressed archieve.


13. What is a virtual machine?


14. What will you do if a software you install on a computer does not run?


15. What are drivers in a computer? Where do they drive and what do they drive?


16. When did the Core 2 Duo processor first come out?


17. How does DPI affect the size of display elements and content like video, docs etc?


18. Why are viruses/trojans/malware less common on mobile devices than on Windows computers?


19. Why and How do some organisations lock down computers they give to their staff? Give examples?


20. What are the signs that a Windows system or a particular sofware on a computer is corrupted?


21. What is a server? How is it different from a home or office computer? How is a cloud different from all of these?


22. When you open a web page in your favourite browser, Why is it called 'opening' a web page? What is 'opening' and How?


23. What are the possible reasons that a website could go 'down'?


24. If a computer/device's network connection shows connected, does it mean internet must be working on the device? If not how will you diagnose any internet connection problems?

2) Mobile - Android operating environment questionare:

1. Which are the different Mobile operating systems in the market today?


2. How are they different from each other?


3. Why are viruses/trojans/malware less common on mobile devices than on Windows computers?


4. What happens when a mobile device Reboots?


5. Can every Android device play every video file well? If yes why and if not why?


6. Why does an Android phone need to be restarted every now and then?


7. What made (Question is NOT Why) Android device manufacturer's introduce power saving modes?


8. Why do apps/software on mobile devices randomly crash?


9. Why does it appear that mobile apps/software are more unstable than Windows appear/software?


10. Why does a mobile device get hot?


11. Which are the last 5 - 6 Android versions?


12. What is a non-market app in Android? How to install it?


13. Can apps on Android run without installation? If so give examples?


14. What are the signs of a hardware malfunction in an Android device?


15. What are the signs of an operating system malfunction in an Android device?